Furniture fittings catalogue 2019

Dear customers, although we always strive to improve the quality of our services, there are exceptions when you need to reject the goods (due to quality, type, or quantity of delivered product). In such case, please proceed as follows: In your own interests, check the goods upon receipt. Should you find any damage to the transport container, or in the case of fragile goods, check the contents of the consignment. Should you find any damage, do not confirm acceptance without stating the reason. Complete the warranty claim protocol with the carrier, or accept with reservations. Provide the following details with the warranty claim: – invoice No. – product code and description – claimed quantity – reason for rejection – requirement for remedy (replacement, credit note) Report the warranty claim no later than three business days after product receipt. Warranty claims after three days will be disregarded. Warranty Claim department for mail-order: tel.: (+420) 596 223 470 fax: (+420) 596 223 471 e-mail: reklamace@demos-trade.com A full text of the electronic form of the Warranty Claim Procedure can be found at www.demos-trade.com , Download tab. To lodge a warranty claim in the case of a sale in a store, please contact the respective store. Contact details are provided at the back of the catalogue. Warranty Claim Procedure Furniture fittings catalogue published by Démos trade, a. s. © 2019 Illustrative pictures and photos. Publisher reserves the right to press and typographical errors and technical changes. Pre-pres www.adverti.cz